Privacy Policy

Merchant247 Technologies (“Merchant247”, “Company”, “we”, “our”, or “us”) recognizes the importance of maintaining the privacy, confidentiality, integrity, and security of personal and transactional information of all users who access our website, applications, and services.

1. Our Commitment to Data Protection

User trust and data security form a fundamental part of our service offerings. We are committed to protecting user information against unauthorized access, misuse, loss, alteration, or disclosure. Our systems and procedures are designed to meet evolving industrial security standards for digital financial services.

2. Information We Collect

We may collect various categories of information in order to deliver our services effectively:

A. Personal Identification Information

• Full name, mobile number, and email address
• Residential or business address
• Identity proof and KYC documentation (PAN, Aadhaar, etc.)

B. Transactional Information

We collect and store information related to transactions conducted through our platform, including:

• Transaction ID and payment amount
• Service type (KYC, Payout, Banking, Travel)
• Time, date, and settlement records

C. Technical & Usage Information

• IP address and device identifier
• Browser type and operating system
• App crash logs and system activity

3. Use of Information

We use the collected information for purposes including:

• Providing and maintaining our API infrastructure
• Verifying identity and conducting compliance checks
• Fraud detection and risk management
• Complying with legal and regulatory obligations

4. Sharing of Information

We may share user information only in limited circumstances: with banking partners for transaction processing, with regulatory authorities when required by law, or with service providers assisting in our infrastructure. We do not sell or rent personal data to third parties for marketing purposes.

5. Cookies and Security

Our platform uses cookies and advanced encryption (TLS 1.3) to ensure secure sessions and enhance performance. Users can disable cookies via browser settings, but it may affect certain functionalities.

6. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
Merchant247 Technologies
Email: support@merchant247.io
Address: 525-526, 5th Floor, Mansarovar Plaza, Madhyam Marg, Mansarovar, Jaipur - 302020 Rajasthan